Express Hauling, located at 7348 Elmhurst Pl, Goleta, CA 93117, respects your privacy. This page explains what information we collect when you use expresshaulingsantabarbara.com or request our junk removal and trash hauling services, how we use it, and the rights you have.
Information We Collect
When you ask for a free estimate by phone, we collect:
- Your full name
- Your phone number
- Your email address (if provided)
- The service you need
- Any message or details about the project
We may also collect non-identifying analytics data, such as the pages you visit, your device type, and your general region from your IP address, so we can improve the site.
How We Use Your Information
We use the information you give us only to:
- Reply to your request and give you an estimate
- Schedule and provide the hauling or junk removal service you booked
- Follow up about your job, including reminders and confirmations
- Send occasional offers, only if you opt in (you can opt out at any time)
How We Share Your Information
We do not sell or rent your personal information.
We may record the details you share with us by phone or email in our customer-relationship platform (GoHighLevel / LeadConnector) so our team can respond and follow up. The site also uses Google Fonts and links out to Google Maps, which means Google's services receive the data your browser would normally send to any third party (such as your IP address and the page you are on). These services have their own privacy policies.
Apart from these service providers, we share information only when required by law.
Cookies and Tracking
The site uses minimal cookies for site functionality (for example, remembering the promotion countdown so it does not restart on every page). We do not use third-party advertising cookies. Embedded services (Google Maps, Tailwind CDN, Google Fonts) may set their own cookies and you can manage these in your browser settings.
Your Rights as a California Resident
The California Consumer Privacy Act (CCPA) gives California residents the right to:
- Know what personal information we have collected about you
- Request that we delete your information
- Opt out of any "sale" of personal information (we do not sell personal information)
- Not be discriminated against for exercising any of these rights
To exercise any of these rights, call us at 805-636-5730 or send a request through our contact page. We will respond within 45 days.
Children
Our site and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has given us information, please contact us and we will delete it.
Data Security
We take reasonable precautions to keep the information you share with us safe. However, no method of transmission over the internet is 100 percent secure, so we cannot guarantee absolute security.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of the page shows the most recent change. If we make a material change, we will note it on this page.
Contact
Questions about this privacy policy? Reach out:
Express Hauling
7348 Elmhurst Pl, Goleta, CA 93117
Phone: 805-636-5730
Online: contact page